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Kim Ly Jewelry, located at 1077 S Federal Blvd, Denver, Colorado, offers a range of jewelry services with a focus on engagement ring creation. With a commendable rating of 4.5 stars from 14 reviews, the store has established itself in the Denver County area. Customers have praised the staff for their friendly service and fair pricing, particularly highlighting their expertise in jewelry repair and authenticity verification.
However, there are some concerns, as a few reviews indicate instances of poor customer service, with reports of rudeness and dissatisfaction regarding specific interactions. Despite this, many customers appreciate the knowledgeable and helpful nature of the shop, especially when it comes to engagement rings and other jewelry needs.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Best Review: Thomas praised the impeccable customer service and repair work over his long-standing relationship with the jeweler, describing it as a hidden gem.
Worst Review: K J expressed frustration over receiving rude service when seeking a watch repair, stating that he would never return to the store.
Operating Hours:
- Monday to Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
Staff Members:
- None specified
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 14
Store Phone Number: 3039226971
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