Diamond Cellar, located at 1523 East 15th St, Tulsa, OK 74120, operates as a leading jewelry retailer in Tulsa County, specializing in engagement ring creation and an extensive range of luxury timepieces. With a reputation for quality and excellence, Diamond Cellar offers services including custom design, jewelry repair, and watch servicing. The store features a well-trained staff who provide personalized service to help customers navigate the engagement ring selection process.
The overall sentiment from online customer reviews suggests a mixed response, with 67% positive, 20% neutral, and 13% negative feedback. Many customers express satisfaction with the knowledgeable and friendly staff, highlighting their willingness to assist with finding the perfect engagement ring. However, some reviews indicate instances of less-than-stellar service, particularly regarding attention and engagement from staff during busier times.
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 5:30 PM |
| Sunday | Closed |
Staff members noted in reviews include Donna and Erin, who have been praised for their expertise and customer service.
Best Review: Stephen found the staff to be friendly and accommodating, consistently providing coffee during his visits and making the jewelry shopping experience pleasant.
Worst Review: Robin criticized the lack of attention during her visit, feeling completely ignored despite being ready to purchase an anniversary band, ultimately leading her to walk out empty-handed.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 138
Store Phone Number: 9187491700