Kay Jewelers, located at 7382 S Olympia Ave W, Tulsa, OK 74132, is a prominent jewelry store known for its engagement ring creation and exceptional customer service. The store operates within Tulsa County and provides a variety of services, including jewelry repair and personalized consultations for crafting unique engagement rings. Customers often highlight the professionalism and knowledge of the staff, including notable employees like Star LaBrott, who have received praise for their attentive service.

However, it's important to note that the reviews present a mixed picture. Many customers express satisfaction with the service and the quality of the jewelry, indicating a friendly and helpful staff that builds lasting relationships with patrons. In contrast, some negative reviews reveal issues with order fulfillment and management’s responsiveness, leading to customer frustrations.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Best Review:** Camille praised the excellent service and personal touch provided by the staff, showing appreciation for their knowledgeable approach which makes her return to the store often.
**Worst Review:** Judy expressed severe disappointment with her online order experience and the store's handling of the situation, feeling that the manager lacked care and responsibility for the mistake.

| Opening Hours |
|----------------|
| Mon: 10:00 AM - 9:00 PM |
| Tue: 10:00 AM - 9:00 PM |
| Wed: 10:00 AM - 9:00 PM |
| Thu: 10:00 AM - 9:00 PM |
| Fri: 10:00 AM - 9:00 PM |
| Sat: 10:00 AM - 9:00 PM |
| Sun: 12:00 PM - 6:00 PM |

Staff members mentioned: Star LaBrott.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.