Jerome's Jewelry, located at 2604A S Harvard Ave, Tulsa, OK 74114, operates in Tulsa County and is known for its dedication to custom jewelry creation, including engagement rings. The store specializes in crafting unique pieces with materials like sterling silver and 14k gold, ensuring that each customer can find a personalized touch for their special occasion.
Reviews indicate a mixed response from customers. There are 27 reviews collected from various platforms, reflecting both appreciation and criticism of the services offered. Positive feedback highlights the professionalism and quality of work, with customers praising the knowledgeable and friendly staff for their swift and reasonably priced service, particularly in watch repairs. However, negative reviews express frustration over service delays and lack of communication regarding repair timelines.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review: A customer named Ken Coughlin commended the efficient and professional service received, noting that the work was completed in a timely manner at an unexpectedly low cost.
Worst Review: Mike Kennedy expressed dissatisfaction after a long wait for his watch battery installation, highlighting the lack of communication and follow-up from the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
Staff members mentioned include Ron, who is noted for his expertise and customer service.
Positivity Score: 70%
Total Customer Feedback Reviewed: 27