Kay Jewelers, located in Tulsa County at 7021 S Memorial Dr., Suite 121B, Tulsa, OK 74133-2025, offers an impressive selection of engagement rings alongside exceptional customer service. With a total of 108 reviews, this jewelry store has garnered a solid reputation among local shoppers.
Operating hours are as follows:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
Kay Jewelers specializes in engagement ring creation and offers a range of services including jewelry maintenance and repair, customized orders, diamond upgrades, and appraisals. The staff, including members like Tyrice and Antonio, have been consistently praised for their patience and expertise, making the experience of selecting an engagement ring smooth and enjoyable for customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 10%
- Negative: 8%
Most sentiments expressed in reviews highlight a friendly atmosphere with many customers appreciating the knowledgeable and helpful staff. However, a few negative experiences were noted, particularly regarding delays and communication issues.
Best Review:
One customer highlighted the exceptional service received, crediting an employee named Antonio for his friendly demeanor and helpfulness when selecting an engagement ring. This customer noted that the staff made the process easy, resulting in a joyful shopping experience.
Worst Review:
Another review mentioned frustration with slow service and poor communication regarding a ring resizing, indicating that the customer felt neglected during their visit to the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 108
Store Phone Number: (918) 249-1343