Buttross Jewelers in Lafayette LA

Buttross Jewelers, located at 2841 Johnston St, Lafayette, LA 70503, is a family-owned jewelry store with over 40 years of experience in the industry. They offer a diverse range of services, including expert engagement ring creation, jewelry repair, watch services, and custom design options. The shop is known for its friendly atmosphere and dedicated staff, including owner Ed Buttross, who is committed to providing high-quality service and personalized assistance.

Operating hours are as follows:
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM

In total, 37 reviews were considered in creating this overview.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

While many customers praise Buttross Jewelers for their kind staff and quality repairs, some reviews express dissatisfaction with specific experiences regarding the store's product quality and service responses.

Best Review: Lindsey Baudoin appreciates the family-oriented environment and the help she received with vintage jewelry repairs, highlighting that the services were both affordable and efficient.

Worst Review: Rose Ann R. shared concerns over subpar experiences with repairs and customer service, feeling dissatisfied and frustrated after multiple visits for similar issues.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned: Ed Buttross