Delane's Fine Jewelry Lafayette LA

DeLane's Fine Jewelry, located at 4701 Johnston St, Lafayette, LA 70503, operates in Lafayette Parish and has garnered a strong reputation for its engagement ring creation services. The store, established in 1977, offers a personalized experience to those seeking custom engagement rings, with staff noted for their expertise and willingness to assist clients throughout the design process. Customers have praised the knowledgeable and friendly staff, often commending their attentive service in helping to create unique pieces that accurately reflect personal preferences.

The reviews reflect a generally positive sentiment toward the customer experience, with numerous clients expressing satisfaction with the quality of jewelry and the professionalism displayed by the team. However, there are occasional critiques regarding isolated negative experiences with customer service. In total, 37 reviews have been analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Friday: 10 am – 6 pm
- Saturday: 10 am – 5 pm
- Sunday: Closed
- Monday to Thursday: 10 am – 6 pm

Staff members mentioned include Kelly, a notable figure in the engagement ring creation process.

Best Review: A customer noted that the exceptional service at Delane's Fine Jewelry was unmatched, with the staff providing a seamless experience for designing a custom ring, completed on time and meeting all discussed specifications.

Worst Review: One individual shared a negative experience regarding the treatment their spouse received during a visit to the store, expressing disappointment and a decision not to return in light of the interaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.