Kay Jewelers, located at 5725 Johnston St., Spc. B 122, Lafayette, LA 70503, is a prominent jewelry store within Acadiana Mall. With a focus on engagement ring creation and exceptional customer service, this store caters to couples looking for timeless pieces to commemorate their love. The knowledgeable staff, including standout employees like Kaysha and Michael Eaglin, have earned accolades for their professionalism, patience, and expertise in guiding customers through their selections.

Operating in Lafayette Parish, Kay Jewelers offers a range of services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals. Their commitment to customer satisfaction is evident, with opening hours as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The reviews indicate a generally positive atmosphere, with approximately 69% positive, 20% neutral, and 11% negative sentiments. Customers praise the friendly and knowledgeable staff, though some have raised concerns about service quality in particular instances.

Best Review:
Kevin commended the staff's friendliness and helpfulness in assisting him in selecting an anniversary gift, highlighting the smooth experience from start to finish.

Worst Review:
Brandy expressed disappointment with her experience, citing poor quality of service and indicating she would not consider returning to the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.