Zales Jewelers, located at 5725 Johnston St., Ste. 263, Lafayette, LA 70503, is a renowned destination for exquisite engagement ring creation and exceptional jewelry services. With a vast selection of diamonds and precious stones, they offer personalized assistance for crafting the perfect engagement ring tailored to individual tastes and styles. Customers can expect a welcoming atmosphere with experienced staff eager to provide guidance throughout the selection process.
The store operates in Lafayette Parish and is open during the following hours:
| Day | Hours |
|-----------|---------------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
Staff members such as Lisa, Keisha, and Shannon have been highlighted for their outstanding customer service, making the engagement ring shopping experience both enjoyable and informative.
Overall sentiment from online customer reviews:
Approximately 67% positive, 20% neutral, and 13% negative. Customers frequently praise the store's knowledgeable staff and quality service, while a few express dissatisfaction with product durability.
Best Review:
A customer named Kavada noted the excellent service provided by Danielle, highlighting her helpfulness and attentiveness during their visit.
Worst Review:
Summer shared her frustration regarding repeated repairs needed on her ring, stating that despite multiple attempts, the issues were not resolved satisfactorily.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.