William S. Nacol Jewelry is a family-owned jeweler located at 3802 Johnston St, Suite B, Lafayette, LA 70503. Known for its long-standing tradition in the jewelry industry since 1889, this establishment specializes in creating engagement rings and provides a range of services including custom jewelry design, repairs, and a selection of fine jewelry. With a commitment to customer satisfaction, the staff at Nacol Jewelry strives to make each visit a pleasurable experience, supporting customers at every stage of their jewelry journey.
Operating hours are:
- Monday - Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Phone number: (337) 573-2233.
Overall Sentiment from Online Customer Reviews:
Customer reviews total 101, with a sentiment distribution of approximately 70% positive, 15% neutral, and 15% negative. Many customers praise the knowledgeable and friendly staff, highlighting the personalized service and beautiful selection of engagement rings. However, there are concerns about communication issues and service inconsistencies.
Best Review:
Max H. commends the excellent service, quality, and pricing, indicating a consistently positive experience at the store.
Worst Review:
A customer named Claire reports dissatisfaction with the service, citing delays and issues with the quality of a custom piece, along with unprofessional interactions by the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 101
Store Phone Number: 3379818160