Lee Michaels Fine Jewelry, located at 4235 Ambassador Caffery Parkway, Lafayette, LA, offers exceptional services specializing in engagement ring creation and custom jewelry. With a strong reputation built over decades, the store prides itself on delivering high-quality pieces tailored to individual tastes and preferences, ensuring each customer finds the perfect ring for their engagement.
The staff, known for their professionalism and extensive product knowledge, include dedicated team members like Becky and Gretchen, who are highly praised for their attentive service. Reviews frequently highlight the warm and welcoming atmosphere, making customers feel valued and appreciated throughout their shopping experience.
Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The general sentiment is overwhelmingly positive, with approximately 90% of reviews reflecting favorable comments about the quality of service, product selection, and customer experiences. Around 5% are neutral, and about 5% express dissatisfaction.
Best Review:
A customer named Mary commended the store for its exceptional service over the years, noting personal relationships developed with staff members and the delightful experience of shopping there.
Worst Review:
Marcy expressed frustration over being charged for unnecessary services, feeling that her previous experience had been undermined by poor communication regarding her watch's maintenance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Becky
- Gretchen
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 494