Jared - Galleria of Jewelry is a full-service jewelry store located at 3601 Ambassador Caffery Pkwy, Lafayette, LA 70503-5132, in Lafayette Parish. Customers can reach them by phone at (337) 993-9220. Known for its extensive selection of engagement rings and personalized jewelry creation services, Jared offers options such as custom jewelry design, on-site repairs, and ring sizing.
The store's staff has received considerable praise for their friendly service and expertise in the jewelry field. Many customers highlight the welcoming atmosphere and the knowledgeable associates, particularly mentioning staff members like Mary and Libby, who are noted for their attentiveness and helpfulness during the ring selection process.
However, there are negative experiences cited by some reviewers about delays in service and poor communication during repairs. Additionally, a few customers reported dissatisfaction regarding warranty policies and the responsiveness of the staff.
Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Best Review: A customer commended the attentive service provided by Mary, noting her patience and knowledge in assisting with the selection of an engagement ring, which made the experience enjoyable.
Worst Review: Another customer expressed frustration over a lengthy wait for a custom engagement ring and poor communication throughout the process, leading to a negative impression of the service provided.
| Operating Hours |
|----------------------|
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 134