Charles Jewelers, located in Tampa, Florida, has garnered a reputation for exceptional engagement ring creation and personalized service. Known for being family-owned and operated for over 26 years, the store prides itself on its commitment to quality and customer satisfaction. With a selection that includes both modern designs and vintage pieces, customers can find a wide array of options for their special moments.

The staff at Charles Jewelers, including owners Jennifer and Jackie, are noted for their knowledgeable and friendly service. They make the process of selecting and customizing engagement rings feel effortless and enjoyable for clients. Additionally, the jewelry repair services offered are highly praised, ensuring that customers can rely on the store for all their jewelry needs.

However, some mixed experiences have been reported. While many customers express admiration for the staff’s service and the quality of the jewelry, a few reviews indicate dissatisfaction with the shop's organization and the durability of certain repairs.

Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Total number of reviews reviewed: 108

Opening Hours:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed

Staff members mentioned:
- Jennifer
- Jackie

Best Review:
Kat praised Charles Jewelers for their outstanding service and years of reliable service in the New Tampa area, highlighting the staff's depth of knowledge and commitment to quality.

Worst Review:
Susan criticized her experience, describing the store as disorganized and the owner’s skepticism about the authenticity of her diamond, which left her feeling judged and unwelcome.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.