Zales Jewelers - University Mall in Tampa FL

Zales Jewelers, located at 2251 E Fowler Ave, Tampa, FL 33602, is a well-regarded jewelry store providing a variety of services, including the creation of stunning engagement rings. Known for its extensive selection of diamond and precious jewelry, Zales offers personalized appointments to help customers find the perfect ring for their special occasion. With a commitment to quality and customer satisfaction, the store strives to meet the unique needs of each client.

Operating in Hillsborough County, the team is responsive and knowledgeable, ensuring a positive shopping experience. The phone number for inquiries is (813) 971-7171.

Operating Hours:
- Monday to Thursday: 10:30 AM - 8:30 PM
- Friday and Saturday: 10:30 AM - 9:30 PM
- Sunday: 12:00 PM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment gleaned from online reviews indicates a mixed response. The positive feedback reflects satisfaction with the menu of services and the quality of products, while negative comments often highlight issues with customer service. Overall, 65% of reviews can be categorized as positive, 20% as neutral, and 15% as negative.

Best Review:
A customer named Stacy praised the exceptional service and guidance provided by the staff, particularly highlighting how an attentive associate helped her and her partner secure an engagement ring that was both beautiful and affordable.

Worst Review:
Terrance shared a negative experience regarding a previously worn watch that he received as a gift. He found the return policy restrictive, stating that customer service did not accommodate his request effectively.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Harvey