David Alexander Jewelers, located at 3161 S Dale Mabry Hwy, Tampa, FL, is a beloved destination for custom engagement rings and personalized jewelry services. Situated in Hillsborough County, this store has accumulated a solid reputation over its 20-year history, particularly for its attention to detail and one-on-one customer care.
Owner David Alexander Nguyen leads a skilled team dedicated to transforming customers' jewelry dreams into reality. Clients often rave about the welcoming atmosphere and the personalized consultations that allow for bespoke designs tailored to individual tastes. Many reviews highlight the store's quality craftsmanship, emphasizing that all custom pieces are made in the USA with conflict-free diamonds. The move from a traditional retail setting to a private showroom has fostered a more intimate shopping experience, which many locals appreciate.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their engagement ring creation experiences, while 10% have voiced neutral feedback and another 10% have encountered issues regarding service and communication.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: By Appointment
Sunday: Closed
Best Review: Charlotte praised her experience with the team for their empathy and excellent service in helping to resolve issues she encountered elsewhere, making her feel like family.
Worst Review: Diego expressed disappointment in the professionalism of the owner, citing an uncomfortable encounter that left him feeling undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.