Kay Jewelers, located in International Plaza, Tampa, FL, is known for its extensive engagement ring creation services. This jewelry store specializes in fine jewelry, offering a diverse selection of engagement rings, wedding bands, and other custom options. The staff, including notable managers like Teo and Destiny, are often highlighted for their friendly and knowledgeable customer service, which enhances the shopping experience.

Operating in Hillsborough County, Kay Jewelers provides various services that encompass jewelry maintenance and repair, custom orders, diamond upgrades, gold exchange, and appraisals, ensuring that customers can find options tailored to their needs. With the address 2223 North West Shore Blvd, Ste 246, Tampa, FL 33607-1411, customers can reach them at (813) 348-4890.

The store hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall, the reviews highlight a mixed atmosphere. Positive sentiments reflect appreciation for the helpful staff and quality of products, while negative feedback focuses on experiences with customer service and exchange policies.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Best Review:
Timothy noted that the staff at Kay Jewelers are friendly and helpful, particularly praising the service received during the purchase of an anniversary gift.

Worst Review:
Lynda expressed displeasure with the unhelpful and rude service she experienced while attempting to exchange a broken earring, feeling disrespected during the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.