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Leiva's Jewelry, located at 19020 Bruce B Downs Blvd, Tampa, FL 33647, is a highly regarded establishment in the Hillsborough County area specializing in custom jewelry, with a particular focus on engagement ring creation. Known for its dedication to customer service and craftsmanship, this family-owned business, run by the father-and-son team Transito and Jonathan Leiva, offers a welcoming atmosphere to those seeking personalized jewelry solutions.
The store is recognized for its extensive selection of beautiful jewelry, including engagement rings crafted from high-quality materials and featuring custom designs tailored to individual preferences. Customers have praised the skilled craftsmanship, with many noting the quick turnaround for repairs and custom creations, often completed in less than two weeks.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
### Overall Sentiment from Online Customer Reviews:
Out of 85 reviews analyzed, the overall sentiment leans positively, with approximately 85% positive feedback, 10% neutral, and 5% negative. Customers consistently highlight the exceptional customer service, reasonable pricing, and rapid service. However, there are occasional mentions of dissatisfaction with specific experiences, such as perceived pricing discrepancies.
### Best Review:
David shared a positive experience of having multiple watches serviced, emphasizing the kindness of the staff and the quality of the jewelry pieces available. He noted how the business succeeds in creating strong community ties.
### Worst Review:
A customer named Shaurya expressed disappointment over the customer service. They felt they were treated poorly during their visit, despite the shop’s typically positive reputation.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 85
Store Phone Number: 8139720417
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