Eddy's Jewelers, located at 3306 W Columbus Dr, Tampa, FL 33607, is a family-owned jeweler servicing the Hillsborough County area. The store specializes in custom jewelry design, including engagement rings and various types of jewelry repair. With over 25 years in the business, the knowledgeable and friendly staff aim to provide personal service to all customers.
Despite its long-standing presence, customer feedback showcases a mix of sentiments. A total of 68 reviews were analyzed.
Overall Sentiment from Online Customer Reviews:
The reviews reflect a polarized atmosphere, with approximately 60% positive, 20% neutral, and 20% negative sentiments.
Positive reviews often highlight the exceptional customer service and the quality of work done on repairs and custom pieces. Customers commend the shop for its friendly staff and reasonable pricing, making it a preferred choice for many when considering engagement rings.
Conversely, negative reviews point to issues with product quality, particularly concerning the longevity of jewelry purchases and customer interactions. Some customers have expressed dissatisfaction with repair services and communication from staff.
Best Review: One customer praised Eddy’s Jewelers for the amazing customer service and outstanding work on their husband’s wedding ring, illustrating the staff's commitment to quality.
Worst Review: Another review criticized the store for selling low-quality items, with a customer feeling misled about the value of their charm that broke shortly after purchase.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 68
Store Phone Number: 8138763119