Continental Jewelers Wilmington DE

Continental Jewelers, located at 2209 Silverside Road, Wilmington, DE 19810, offers an impressive range of services, particularly specializing in the creation and customization of engagement rings. The store operates within New Castle County and is recognized for its knowledgeable and friendly staff, including owner Chrysa F. Cohen, who is a certified gemologist. Customers praise the personalized attention they receive while designing their custom pieces, noting the support and expertise throughout the process.

With 41 reviews compiled from various platforms, the overall sentiment from online customer reviews is as follows:
- Positive: 78%
- Neutral: 15%
- Negative: 7%

Clients commend Continental Jewelers for their transparency and fair pricing, stating that the staff work diligently to meet individual needs without the pressure often found in larger chain stores. However, some negative feedback has emerged regarding customer service experiences, particularly highlighting instances of perceived condescension.

Best Review: Andrea noted that the service provided at Continental Jewelers was exceptional, especially during the selection of wedding bands, highlighting the staff's helpfulness.

Worst Review: J.A. expressed dissatisfaction with a perceived lack of professionalism from the owner, feeling dismissed during their visit.

Opening Hours:
- Tuesday: 11:00 AM - 4:30 PM
- Wednesday: 11:00 AM - 4:30 PM
- Friday: 11:00 AM - 4:30 PM
- Saturday: 11:00 AM - 4:00 PM
- Closed: Sunday and Monday

Staff Members:
- Chrysa F. Cohen

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.