Jared Galleria of Jewelry is a notable destination for engagement ring creation and jewelry in New Castle County, specifically located at 5327 Concord Pike, Wilmington, DE 19803-1418. They offer a wide array of services including custom jewelry design, on-site jewelry and watch repair, engraving and personalization, ring sizing, and jewelry cleaning. With a service-oriented approach, the staff are known for their attentive customer service, helping customers navigate through their selections and ensuring a pleasant shopping experience.

Operating hours are as follows:
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: 11:00 AM – 6:00 PM
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM

The store has garnered a mix of positive and negative reviews. After analyzing a total of 146 reviews, the sentiment breakdown is as follows:
- Positive: 55%
- Neutral: 10%
- Negative: 35%

Positive feedback often highlights the extensive selection and helpful staff who provide a relaxed, customer-centered experience. Notably, many customers appreciate the knowledgeable assistance in selecting engagement rings and the fair service for resizing and repairs. Negative feedback focuses on issues such as inconsistent service quality and delays in repairs, leading to dissatisfaction for some customers who expected a more seamless experience.

Best Review: A customer praised Jared Galleria for their exceptional service and wide selection, noting that the staff was accommodating and knowledgeable, which helped in finding the perfect engagement ring.

Worst Review: Another customer expressed frustration over a long wait for a custom engagement ring that was poorly crafted, highlighting a lack of effective communication and unhelpful staff during the resolution process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.