A.R. Morris Jewelers is a highly regarded jewelry store located at 802 North Market St, Wilmington, DE 19801, offering a wide range of services focused on engagement ring creation and personalized jewelry. This family-owned establishment is well-known in New Castle County for its expertise and customer-centric approach in the jewelry industry. The store features a diverse selection of engagement rings, including custom designs tailored to individual preferences and budgets.

The highly trained staff, including owner Bret Morris, demonstrates extensive knowledge in gemstones and settings, ensuring that customers feel informed and confident in their purchasing decisions. Customers have consistently praised the store's commitment to providing an exceptional shopping experience, highlighting the professional yet friendly atmosphere that encourages open communication and trust.

However, there are some mixed sentiments in customer feedback. While many have expressed satisfaction with the quality of the jewelry and the attentive service received, there have also been isolated reports of less favorable experiences, particularly concerning service consistency and repair responsiveness.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: A customer described the staff as trustworthy and professional, noting that their extensive knowledge helped guide them through the engagement ring buying process with personalized service, ultimately leading to a well-crafted custom ring.
Worst Review: Another customer expressed frustration over inconsistent service, particularly regarding the repair of a wedding band. They felt the store did not adequately address the issue, which left them disappointed despite previous positive experiences.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|------------|------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff members mentioned include Bret Morris.