Whitten's Fine Jewelry, Wilmington, DE

Whitten's Fine Jewelry, located at 4719 Kirkwood Hwy, Wilmington, DE, is a dedicated jewelry store that specializes in creating exquisite engagement rings. With a solid reputation in New Castle County, the store is well-known for its custom design services, allowing clients to bring their visions to life with personalized jewelry pieces. The knowledgeable staff, led by owner Craig Whitten, offers exceptional service and repairs, ensuring a fulfilling experience for every customer. The store is recognized for its extensive selection of both new and estate jewelry, catering to a variety of tastes and preferences.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Overall, customer reviews reflect a mixed atmosphere. After reviewing 53 reviews, the sentiment can be summarized as follows:
- Positive: 65%
- Neutral: 25%
- Negative: 10%

Customers frequently praise the staff's professionalism and helpfulness, especially when dealing with jewelry sales and custom design projects. However, some have expressed dissatisfaction regarding service speed and appraisal offers for jewelry being sold.

Best Review: Marlene highlighted the wonderful experience she had with Whitten's Fine Jewelry, emphasizing the professionalism of the staff and their honesty in dealings. She recommended the store for any jewelry needs.

Worst Review: Nickolas expressed disappointment with the service he received, describing a lack of communication and professionalism that he encountered while sourcing diamonds for an engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Craig Whitten