Whitten's Fine Jewelry, Custom Engagement Rings in Wilmington , DE

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77.5% Score | Whitten's Fine Jewelry, Wilmington, DE

Whitten's Fine Jewelry, located at 4719 Kirkwood Hwy, Wilmington, DE, is a dedicated jewelry store that specializes in creating exquisite engagement rings. With a solid reputation in New Castle County, the store is well-known for its custom design services, allowing clients to bring their visions to life with personalized jewelry pieces. The knowledgeable staff, led by owner Craig Whitten, offers exceptional service and repairs, ensuring a fulfilling experience for every customer. The store is recognized for its extensive selection of both new and estate jewelry, catering to a variety of tastes and preferences.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Overall, customer reviews reflect a mixed atmosphere. After reviewing 53 reviews, the sentiment can be summarized as follows:
- Positive: 65%
- Neutral: 25%
- Negative: 10%

Customers frequently praise the staff's professionalism and helpfulness, especially when dealing with jewelry sales and custom design projects. However, some have expressed dissatisfaction regarding service speed and appraisal offers for jewelry being sold.

Best Review: Marlene highlighted the wonderful experience she had with Whitten's Fine Jewelry, emphasizing the professionalism of the staff and their honesty in dealings. She recommended the store for any jewelry needs.

Worst Review: Nickolas expressed disappointment with the service he received, describing a lack of communication and professionalism that he encountered while sourcing diamonds for an engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Craig Whitten

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 53

Store Phone Number: 3029957464

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77.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Whitten's Fine Jewelry

The beach is the best place to propose in Wilmington, Delaware. Located right near the Delaware River, it's a great location for packing up a picnic and spending a romantic day at the beach - with a beautiful proposal to end the day.

There's no one better time than another to buy a diamond engagement ring at WWhitten's Fine Jewelry in Wilmington, Delaware. We have the highest quality of engagement rings, year-round, making all the time the best time to come in and see our selection of rings.

It can take around 1-2 weeks to create an engagement ring at Whitten's Fine Jewelry. Whitten, our master jeweler, will guide you through the engagement ring process, and help you pick the perfect ring for your loved one.

At Whitten's Fine Jewelry in Wilmington, Delaware, our most popular diamond engagement ring, and number one seller, is the Halo setting with a Round-shaped diamond. It's a classic and timeless look, which is why many women continue to choose this trendy ring.

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.