KAO Jewelers, located at 2203 Concord Pike, Wilmington, DE 19803, is a local favorite for those seeking exceptional engagement ring creation services in New Castle County. With a remarkable 4.9 rating from 29 reviews, this family-owned business has built a strong reputation for quality craftsmanship and personalized customer experiences.

Under the guidance of Lauren Kao, the store provides a wide range of services, including custom ring design, jewelry repair, and expert consultations. Customers often praise the friendly atmosphere, noting that there’s no pressure to make a purchase. Lauren, alongside the rest of the staff, is welcomed for her keen understanding of customer needs and her ability to guide clients through the design process seamlessly.

Customer Sentiment: Overall, about 80% of customers express high satisfaction with their experiences, while around 10% report neutral feelings, and 10% have raised concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM

Best Review: Ryan praised KAO Jewelers for transforming his idea for an engagement ring into a stunning reality, highlighting both the exceptional craftsmanship and pricing as key factors.

Worst Review: Mike mentioned a frustrating experience regarding the setting of his engagement ring, expressing disappointment in the craftsmanship and suggesting that potential customers should be cautious.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.