David Fairclough Fine Jewelers, located at 7141 W Central Ave, Toledo, OH 43617, is renowned for its exquisite engagement ring creation and exceptional customer service. This jewelry store has been a staple in the Toledo area since 1974, offering a stunning selection of high-quality jewelry, including Rolex watches, diamonds, and bridal collections. The knowledgeable and friendly staff, including the owner David Fairclough, prioritize customer satisfaction, ensuring a personalized and enjoyable experience for all clients.

The store operates in Lucas County and is noted for its ability to craft beautiful, custom engagement rings tailored to individual preferences. Positive customer reviews frequently reference the attentive service by staff like Ali and Margie, who are recognized for their expertise and dedication to helping clients find the perfect piece. Many patrons are satisfied with their acquisitions and praise the welcoming atmosphere of the boutique.

However, some customers have shared concerns regarding communication and accuracy in their custom orders. Instances of discrepancies between rings ordered and delivered have been reported, leading to frustrations for a few patrons. Despite these challenges, the majority of reviews demonstrate a high level of satisfaction with the overall experience.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Best Review:** One customer highlighted the exceptionally personalized service received from Ali, who was attentive and knowledgeable, helping them find their dream Rolex.

**Worst Review:** Another reviewer expressed frustration with multiple issues concerning the accuracy of their wedding band order, emphasizing the importance of double-checking jewelry upon purchase.

| Operating Hours |
|-----------------------|
| Mon: Closed |
| Tue: 10:00 AM - 6:00 PM |
| Wed: 10:00 AM - 6:00 PM |
| Thu: 10:00 AM - 7:00 PM |
| Fri: 10:00 AM - 6:00 PM |
| Sat: 10:00 AM - 5:00 PM |
| Sun: Closed |

Staff Members:
- David Fairclough
- Ali
- Margie

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.