Jensen and Sons, Toledo, OH

Jensen Jewelers, located at 4481 Monroe Street, Toledo, OH, is a family-owned jewelry store operating in Lucas County. Known for its exceptional engagement ring creation, Jensen Jewelers is in its third generation, with owners Dave and Jim Jensen upholding a tradition of craftsmanship and personalized service. The store offers a wide array of services including custom design, jewelry repairs, and an extensive selection of loose diamonds and colored stones.

With a commendable rating of 4.9 based on 87 reviews, the atmosphere is welcoming, and many customers praise the friendly, knowledgeable staff. Reviewers frequently note the high-quality craftsmanship and the bespoke experience when creating custom engagement rings. The in-house design process, including CAD technology, enhances the personalization of each piece, making it a favored choice for couples looking to create meaningful jewelry.

However, a few negative reviews highlight concerns around customer perceptions of service, indicating some dissatisfaction in specific interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 81%
Neutral: 14%
Negative: 5%

Best Review: A customer named Paige expressed her delight with the customized engagement ring, praising the attentive service and the high level of expertise she experienced throughout the design process.

Worst Review: Antonio conveyed a negative experience regarding perceived bias during an appraisal of his ring, which left him feeling unwelcome.

Operating Hours:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed

Staff Members: Dave and Jim Jensen

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.