Pandora Jewelry in Toledo, OH, specializes in creating exquisite engagement rings and a wide range of beautiful jewelry pieces. Located at 5001 Monroe St, Toledo, Ohio 43623, this store offers a dedicated selection of customizable rings, bracelets, charms, and other fine items. Customers appreciate the strong customer service provided by the staff, who are often described as friendly and knowledgeable. According to a substantial number of reviews—totaling 138—many note instances of attentive service and help finding the perfect item, particularly for significant purchases like engagement rings.

However, there are some concerns raised by customers regarding long wait times and inconsistent service experiences. Reports highlight instances where customers had to wait excessively for orders or experienced unprofessional interactions with staff, impacting their overall enjoyment of the shopping experience.

Overall sentiment from online customer reviews:
Positive: 60%
Neutral: 30%
Negative: 10%

Highlights from reviews indicate that many appreciate the store's staff and their ability to assist with selections while also noting challenges in customer service efficiency at peak times.

Best Review: A customer praised the welcoming environment and noted how helpful the staff were in finding the right engagement ring, emphasizing their keen understanding of customer needs.

Worst Review: Another customer expressed disappointment regarding lengthy wait times for service, commenting on a specific experience that negatively affected their visit.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 am - 8:00 pm |
| Tuesday | 11:00 am - 8:00 pm |
| Wednesday | 11:00 am - 8:00 pm |
| Thursday | 11:00 am - 8:00 pm |
| Friday | 10:00 am - 8:00 pm |
| Saturday | 10:00 am - 8:00 pm |
| Sunday | 11:00 am - 6:00 pm |

Mentioned staff members include no specific names.