Rogers & Hollands Jewelers, located at 5001 Monroe St, Franklin Park Mall, Toledo, OH 43623, operates in Lucas County and is known for its extensive engagement ring creation services. With a commitment to quality and customer satisfaction, the store has been a family-owned jewelers for over 100 years. The knowledgeable staff, including notable members like Steve Flores and Sharon Whitman, are dedicated to helping customers select the perfect engagement ring, offering a wide variety of styles and customization options to fit individual preferences and budgets.

According to my research, a total of 129 customer reviews were reviewed. The overall sentiment from online customer reviews is as follows:

Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%

Positive reviews highlight the helpfulness and expertise of the staff, with many customers praising the personalized service and the high-quality selection of rings. However, some negative reviews mention frustrations related to customer service experiences, expressing dissatisfaction with the handling of certain issues and the perceived quality of the products.

Best Review: A customer named William expressed his satisfaction with the staff's assistance in selecting an engagement ring, highlighting their knowledge and professionalism throughout the process.

Worst Review: Amy described her unpleasant experience regarding the high prices and poor service, stating disappointment over her expectations not being met.

**Operating Hours:**

| Day | Hours |
|-----------|-------------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.