Bailey's Fine Jewelry, Raleigh, NC

Bailey's Fine Jewelry, located at 415 Daniels St, Raleigh, NC 27605, is a family-owned jewelry store that specializes in engagement ring creation and offers a wide range of services in Wake County. Known for its exceptional customer service, the knowledgeable staff, including associates like Paul and Margarita, guide customers through the process of finding or designing the perfect engagement ring. Their commitment to service is evident, as they provide jewelry cleaning, repair, and custom design services, ensuring a welcoming atmosphere for all visitors.

Customers frequently commend Bailey’s for its attentive and friendly service, with many reviewers highlighting their remarkable experience in finding stunning engagement rings. However, some negative feedback has been noted regarding issues with repairs and inconsistent experiences during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Customer feedback indicates a predominantly positive sentiment about the quality of service and the beautiful selection of jewelry.

Best Review: A customer praised Margarita for her extensive knowledge and helpful guidance in selecting the perfect custom-created engagement ring, noting the personalized attention and ease of the entire process.

Worst Review: One customer expressed dissatisfaction with the service received during a repair, indicating a lack of timely communication and resolution, which detracted from their overall positive view of the store.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Paul
- Margarita

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.