Kay Jewelers, located at 300 The Bridge St, Suite 114, Huntsville, AL 35806, operates in Madison County and specializes in creating beautiful engagement rings and fine jewelry. Customers appreciate the skilled service offered by the friendly staff, with several reviews highlighting the attentiveness and knowledge of team members like Melissa and Mary. The store provides a diverse selection of engagement rings and has garnered a positive reputation for its customer service, often noted for creating a welcoming environment.

The store has a total of 44 reviews, conveying a generally favorable experience for patrons. Positive feedback emphasizes excellent service, good pricing, and a supportive atmosphere for selecting engagement rings. However, some customers caution about product quality, mentioning issues with jewelry durability and lack of warranty options.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Kimberly noted the amazing service and attentiveness of the staff, highlighting how they guided her to the perfect item within her budget.

Worst Review:
Peter mentioned dissatisfaction with the quality of the jewelry, expressing concerns about the durability of the products and the warranty situation.

Opening Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned: Melissa, Mary

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.