Reeds Jewelers, located at 315 Bridge St, Suite 107, Huntsville, AL 35806, is renowned for its exceptional engagement ring creation and personalized customer service. The store has received 348 reviews, showcasing a high level of customer satisfaction and expertise in fine jewelry.

The skilled staff, including Haydn, Alex, and Tammy, are frequently praised for their friendly demeanor and in-depth knowledge of engagement rings. They provide comprehensive services ranging from custom designs to resizing and cleaning, ensuring clients find the perfect ring for their special moment. Many customers commend the attentive service and the willingness of the team to go the extra mile, contributing to a warm and inviting shopping experience.

However, some negative reviews highlight occasional lapses in service related to wait times and product availability. While most customers left positive reviews, reflecting a 85% positive sentiment, there were instances of dissatisfaction that indicate room for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer praised the personalized attention from the staff, particularly noting Haydn's incredible service during the purchase of an engagement ring, which left them feeling valued and satisfied with their choice.

Worst Review: One review expressed frustration about a lengthy wait time for watch sizing, suggesting that the staff should be more trained in basic services.

| Day | Hours |
|-----------|--------------------------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff Members: Haydn, Alex, Tammy

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.