Dickson's Jewelers, located at 54 W Main St Suite 1, Mesa, AZ 85201, is a reputable family-owned jeweler that has served the community since 1949. Known for their exceptional service, they specialize in creating custom engagement rings and offer a wide selection of both new and vintage estate jewelry. The knowledgeable staff is dedicated to providing a personalized experience, guided by their motto: "outstanding service is what separates us." The store also offers comprehensive jewelry and watch repair services on-site, ensuring that customers can trust them with their precious items.
Operating in Maricopa County, the establishment has garnered a total of 104 reviews, providing valuable insight into their customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive sentiment is observed in 70% of the reviews, with many customers praising the friendly staff and quality of work. Neutral comments comprised about 15%, while negative feedback accounted for 15%, highlighting occasional dissatisfaction with service.
| Days | Hours |
|--------------|------------------|
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |
**Highlight Reviews:**
Best Review: Kathy noted that Dickson's Jewelers rescued a sentimental piece of jewelry, returning it to its original condition with fair pricing and excellent work quality.
Worst Review: Melissa shared concerns regarding a repair mishap, finding that the ring she received from the jeweler had issues with stone placement, leading to additional repair costs at another shop.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 104
Store Phone Number: 4809645822