Helzberg Diamonds is a reputable jewelry store located at 6555 E Southern Ave, Space 1222, Mesa, AZ 85206, in Maricopa County. This store specializes in the creation of exquisite engagement rings, offering a range of customizable options to suit personal tastes and budgets. With over 100 years of experience, Helzberg Diamonds prides itself on providing professional advice, tailored recommendations, and thorough insights to assist customers in finding the perfect jewelry.

The staff, including well-regarded associates like Lainie and Paula, are noted for their friendly and helpful service, making the jewelry shopping experience enjoyable. Upon visiting, patrons can expect to find a welcoming atmosphere where engagement ring creation is prioritized, complete with knowledgeable associates guiding customers through their selections.

Operating Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 08:00 PM |
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |

Overall Sentiment from Online Customer Reviews:
The customer reviews present a mixed sentiment toward Helzberg Diamonds. Approximately 50% of the feedback is positive, indicating satisfaction with the range of products and knowledgeable staff. However, around 30% of reviews reflect negative sentiments regarding customer service issues and warranty claims, while 20% remain neutral.

Best Review: A customer praised the helpfulness of staff members, noting Stephanie’s assistance in finding the right engagement ring and expressing satisfaction with the service provided.

Worst Review: Another customer expressed disappointment with the store manager's handling of a warranty claim, feeling dismissed and poorly treated after being a loyal customer for nearly two decades.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.