Kay Jewelers is located at 6555 E Southern Ave., Ste. E 06, Mesa, AZ 85206-3718, and is a trusted name for those seeking engagement rings and fine jewelry in Maricopa County. Known for their commitment to customer service, the store offers a variety of services, including custom engagement ring creation, jewelry maintenance and repair, diamond upgrades, and appraisals. Staff members are often praised for their helpful and friendly demeanor, with many customers mentioning specific team members who provided exceptional service.

Overall, Kay Jewelers operates within a bustling shopping environment at Superstition Springs Center, making it a convenient choice for shoppers. Notable services include personalized consultations and financing options, which enhance the shopping experience for customers looking for that perfect engagement ring.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

The sentiment from online customer reviews is as follows:
- Positive: 45%
- Neutral: 20%
- Negative: 35%

This reflects a mixed response from customers, with some lauding the staff's helpfulness and knowledge, while others expressed dissatisfaction with service inconsistencies.

Best Review: Lola praised the staff at Kay Jewelers for being amazing and noted the personalized service that made her feel valued as a customer, highlighting how pleasant her experiences have been over the years.

Worst Review: Kat expressed frustration over poor customer service, mentioning that she and others were ignored during a busy period, leading her to leave without assistance after waiting for some time.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.