Nelson Estate Jewelers, located at 2051 S. Dobson Rd. Ste 10, Mesa, AZ 85202, operates in Maricopa County and specializes in engagement ring creation and a wide range of jewelry services. The store is owned and operated by David and Aubrey, who are known for their exceptional customer service and dedication to their craft. They offer custom design services for engagement rings, along with repairs, resizing, and appraisals, ensuring a personalized and memorable experience for their clients.

With a remarkable average rating of 4.9 based on 227 reviews, the shop is highly regarded for its welcoming atmosphere and knowledgeable staff who provide thorough explanations and guidance throughout the selection process. Customers frequently comment on the quality of craftsmanship and attention to detail exhibited in both custom and repaired pieces.

However, there are some mixed reviews, particularly regarding varying experiences with timelines for services and occasional communication mishaps, which can lead to customer frustration. Nonetheless, the overall sentiment remains overwhelmingly positive.

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 7%
Negative: 5%

Best Review:
Nanette shared an exceptional experience, highlighting the personal service and commitment demonstrated by David and Aubrey. She praised their transparency and their ability to create custom wedding rings using family heirlooms, making her feel confident in their expertise.

Worst Review:
Dana expressed disappointment over her jewelry resizing experience, specifically the inaccuracies in ring sizes and unexpected delays in service completion, leading her to seek out other jewelers for future needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday: 10 AM - 6 PM|
| Wednesday: 10 AM - 6 PM|
| Thursday: 10 AM - 6 PM|
| Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM|
| Sunday: Closed |

Staff Members: David and Aubrey