Jared Galleria of Jewelry, located at 1750 S Valvista Dr., Mesa, AZ 85204, offers a diverse selection of engagement rings and personalized jewelry services. The store operates in Maricopa County and is known for its custom engagement ring design, on-site jewelry and watch repair, engraving, and personalized services. Customers can enjoy a unique shopping experience, as the store emphasizes providing a comfortable atmosphere without high-pressure sales tactics.
The staff, including notable team members such as George and Robin, receives recognition for their friendly, knowledgeable service, ensuring clients feel welcomed and catered to during the ring selection process. However, reviews highlight some frustration regarding communication and service inconsistencies, with issues noted in the repair department and unexpected charges.
Overall, the feedback from customers is mixed but leans towards the positive side.
Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 22%
Negative: 16%
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
### Staff Members:
- George
- Robin
Best Review: A customer praised the store for its welcoming atmosphere and exceptional service from George and Robin, highlighting their kindness and willingness to help without pressure.
Worst Review: A reviewer expressed disappointment over a negative experience related to miscommunication and unfulfilled promises regarding a ring order, noting frustration with the staff's lack of attentiveness.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73%
Total Customer Feedback Reviewed: 287