Muralt's Custom Jewelers, located at 228 W Main St, Mesa, AZ, is a charming local jewelry shop known for its expertise in creating custom engagement rings and jewelry. Serving the Mesa community, this family-owned business has garnered a reputation for its personalized service and high-quality craftsmanship.
The store is operated by Matt Muralt, who is dedicated to assisting clients in designing one-of-a-kind pieces that reflect their unique stories. Customers appreciate the hands-on approach, highlighting that Matt takes the time to understand their ideas and transform them into beautiful jewelry. The welcoming atmosphere makes visitors feel at ease as they embark on the journey of designing their dream engagement ring.
With a solid rating of 4.9 from around 60 Google reviews, the feedback has been largely positive. About 80% of customers report being highly satisfied, while a small percentage have shared neutral experiences or raised concerns about service during busy periods.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM – 4:00 PM
- Thursday: 10:00 AM – 4:00 PM
- Friday: 10:00 AM – 4:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Eileen praised Muralt's for their outstanding customer service, expressing how the staff made her feel truly valued throughout the ring design process.
Worst Review: J. Duke mentioned a negative experience regarding a phone inquiry, citing rudeness during their interaction, which contrasted sharply with the generally positive sentiments of other customers.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 96
Store Phone Number: 4809694653