Dixon Jewelers, located at 20044 Highway 59 N, Humble, TX, has built a strong reputation in Harris County for crafting custom engagement rings and providing a range of jewelry services. With a solid rating of 4.3 from 18 reviews, this family-owned business has been a staple in the community for over 30 years.
Under the management of Mitchell Oltman and his dedicated team, including staff members like Veronica and Anishka, Dixon Jewelers focuses on personalized service. Customers often rave about the engaging design process for engagement rings, noting the team's willingness to listen keenly to individual preferences and offer valuable insights. From custom designs to expert jewelry repair, they strive to make every special occasion memorable. While the majority of feedback is positive, a few customers have voiced frustrations regarding customer service and the clarity of information provided during transactions.
Customer Sentiment: Around 80% of clients are quite pleased with their experiences, though 10% feel neutral, and another 10% report concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Julie expressed her delight in a custom ring repair, highlighting how her revamped birthstone ring looked brand new, thanks to the reasonable pricing and speedy service.
Worst Review: Nanette felt disappointed after discovering her Rolex band was not genuine, leading her to question the trustworthiness of the information provided during her purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 147
Store Phone Number: 2814464333