Located in Humble, TX, Helzberg Diamonds offers a wide selection of engagement rings and exceptional jewelry services. Customers frequently highlight the knowledgeable staff who guide them through the engagement ring creation process, ensuring a personalized experience. The store is known for its diamond quality and customizable options, allowing shoppers to design their perfect ring.

Helzberg Diamonds Deerbrook Mall operates in Harris County and provides a range of services including jewelry repairs, appraisals, and personalized consultations. Customers have noted the warm atmosphere, making it a great place to find meaningful pieces for special occasions.

Despite its strengths, the jeweler has received some negative feedback regarding customer service experiences. Some reviews mention delays in ring resizing and miscommunication about order timelines, leading to customer frustration.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 30%
Negative sentiment: 15%

Opening Hours:
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 9:00 PM
- Saturday: 11:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM

Staff Mentioned: Brandi, Maria, Gabino

Best Review: A reviewer praised the attentive and knowledgeable staff at Helzberg Diamonds for helping them craft the perfect engagement ring without feeling rushed, making the process enjoyable.

Worst Review: Another customer expressed disappointment regarding the significant delay in their ring resizing, which had not been completed despite paying extra for timely service.