Hayes, Delton Jeweler, Humble, TX

Delton Hayes Jewelers, located at 6460 FM 1960 E, Humble, TX 77346, is a well-established jeweler specializing in the creation of custom engagement rings. Founded in 1982, this family-owned and operated store in Harris County offers a broad selection of fine jewelry, including bridal sets, loose diamonds, and watches. With a commitment to quality, they also provide expert jewelry repair and custom design services, ensuring that every piece is tailored to the customer's vision.

The store has garnered a variety of reviews, covering a total of 48. Among these, many customers praise the knowledgeable and friendly staff, including Delton Hayes himself, for their professional service during the engagement ring purchasing process. Customers frequently mention the welcoming atmosphere and the jeweler's ability to guide them through complex decisions, making the experience enjoyable and memorable.

However, there are also some negative sentiments expressed in reviews, focusing on instances of perceived condescension from staff, particularly concerning complex or custom requests. A few customers pointed out communication issues that left them feeling frustrated.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 12%
Negative: 16%

Local patrons have noted the store's extensive inventory of beautiful pieces at reasonable prices, fostering loyalty and repeat business. Many reviewers highlight Delton Hayes' hands-on approach, while others have voiced dissatisfaction regarding specific interactions.

Best Review:
A customer named Zach praised the experience of purchasing an engagement ring from Delton Hayes, appreciating the selection and support provided throughout the shopping process.

Worst Review:
Julianna expressed dissatisfaction with the customer service when dealing with a complex request, feeling that the staff was condescending in their approach.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

**Staff Members:**
- Delton Hayes