Zales Jewelers, located in Deerbrook Mall, Humble, TX, is recognized for its extensive engagement ring creation services. The store operates under an experienced team dedicated to providing exceptional customer service while assisting clients in selecting or customizing their perfect engagement ring. With a wide variety of stunning ring designs, customers can find both classic and contemporary styles tailored to their preferences. The knowledgeable staff, including recognized team members like Averille and Ian, is committed to making the purchasing process enjoyable and stress-free. Zales also offers in-store jewelry services, including cleaning, inspections, and trades.

Address: 20131 Hwy. 59, Spc. 1326, Humble, TX 77338-2305
Phone: (281) 446-0016

Operating Hours:
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 9:00 PM
- Saturday: 11:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment among online reviews for Zales Jewelers appears mixed, with approximately 60% Positive, 30% Neutral, and 10% Negative feedback. Customers generally appreciate the attentive and friendly staff, especially highlighting the assistance provided in creating custom engagement rings. However, there are some complaints regarding inconsistent service and customer experience.

Best Review:
Jared praised the team for their exceptional customer service during his visit, emphasizing how Anita went out of her way to help him and his fiancé find the perfect wedding bands at the right price.

Worst Review:
Brandi shared dissatisfaction with her experience at Zales after having issues with her wedding ring, including poor quality and service, which led to a frustrating resolution process.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.