Royal Jewelers, located at 20131 US-59, Humble, TX 77338, is a go-to destination in Harris County for those seeking high-quality engagement rings and exceptional service. With a phone number of (281) 446-5675, this jewelry store has garnered a range of customer feedback, reflecting both positives and negatives linked to their offerings.
The store operates in Deerbrook Mall, providing a welcoming atmosphere where customers can explore a variety of jewelry options. Various online reviews emphasize the professionalism of the staff, with several mentioning specific employees like Sara, who is praised for her expertise and customer care in selecting the perfect pieces. The store also offers repair services, contributing to a complete customer experience.
However, not all reviews are positive. Some customers have raised concerns about the warranty details and reported instances of perceived dishonesty, underscoring that potential buyers should do their due diligence before making sizable purchases.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Highlight Reviews:
Best Review: Jeff lauds Royal Jewelers for their great experience and competitive prices, expressing satisfaction with his purchases.
Worst Review: Alicia chides the store for allegedly lying about warranty details and complicating the resolution of issues related to her engagement ring.
Operating Hours:
- Wednesday: 11 AM – 7:30 PM
- Thursday: 11 AM – 7:30 PM
- Friday: 11 AM – 8:30 PM
- Saturday: 11 AM – 8:30 PM
- Sunday: 11 AM – 5:30 PM
- Monday: 11 AM – 7:30 PM
- Tuesday: 11 AM – 7:30 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 36
Store Phone Number: 2814465675