Elizabeth Sass Fine Jewelry, located at 73320 El Paseo, Ste 1, Palm Desert, CA 92260, operates in Riverside County and specializes in custom engagement ring creation and various jewelry services. The store is known for its commitment to quality and meticulous attention to detail, crafting unique pieces to mark special moments. Customers have praised the store for its elegant selection and exceptional customer service, often highlighting the expertise of the staff, including owners Joseph and Elizabeth Sass.
Operating hours are as follows:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Over 22 reviews were analyzed, leading to a generally positive perception of the business.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%, Neutral sentiment: 10%, Negative sentiment: 5%. Customers frequently highlight the warm atmosphere and the quality of the jewelry, though there are infrequent comments regarding unsatisfactory customer interactions.
Best Review:
A customer named Emily emphasized the outstanding customer service and unique selection, appreciating the store as the best jewelry store she had visited in years.
Worst Review:
Andrea noted a frustrating experience, mentioning she felt like the store took advantage of her rather than providing appropriate assistance.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff: Joseph and Elizabeth Sass.