Pierre Watch and JewelryRepair, Palm Desert, CA
Pierre Watch & Repair is a reputable jewelry and watch repair service located at 73661 Highway 111, Ste H, Palm Desert, CA 92260. Specializing in engagement ring creation and offering a range of services including watch repair and custom jewelry design, they are recognized for their professional workmanship. The knowledgeable staff, including owner Devin, is noted for their expertise in handling various brands such as Rolex and Cartier, ensuring high-quality service for all types of jewelry.
Operating in Riverside County, this establishment has gathered a total of 43 reviews, reflecting diverse customer experiences. Positive feedback consistently highlights the staff's friendliness, fair pricing, and excellent repairs, with numerous customers expressing satisfaction with the timely and efficient service. However, there are negative comments regarding customer service, particularly about perceived rudeness and issues related to unfinished work.
Overall Sentiment from Online Customer Reviews:
The general atmosphere of customer reviews indicates a mixed response. Positive sentiments dominate at around 65%, with customers praising the expertise and prompt service. Neutral feedback accounts for approximately 20%, while negative sentiments are around 15%, reflecting concerns about specific experiences with staff.
**Opening Hours**:
- Sunday: 11 am – 7 pm
- Monday: 11 am – 7 pm
- Tuesday: 11 am – 7 pm
- Wednesday: 11 am – 7 pm
- Thursday: 11 am – 7 pm
- Friday: 10 am – 8 pm
- Saturday: 10 am – 8 pm
**Mentioned Staff Members**: Devin
Best Review:
A customer noted that the service was exceptional, commending the friendly staff and quality of repairs, especially for luxury brands, leading to a positive view of the establishment.
Worst Review:
Another customer reported a frustrating experience, claiming their watch was mishandled and expressing dissatisfaction with the customer service, highlighting a lack of communication and care for their items.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
