Leeds & Son Fine Jewelers is widely recognized for its exceptional service and expertise in creating stunning engagement rings. This jeweler operates out of Palm Desert, Riverside County, offering an extensive selection of fine jewelry and Swiss watches. Located at 73-670 El Paseo, Palm Desert, CA 92260, prospective buyers can reach them via phone at (760) 568-5266. The store is open from Tuesday to Saturday, 10 AM to 5 PM.
The store’s commitment to customer satisfaction is evident through its knowledgeable staff, including sales professionals such as Christy, who are praised for their personalized service and in-depth product knowledge. Leeds & Son has received numerous positive customer reviews, underscoring their reputation for providing a welcoming atmosphere and going above and beyond in assisting clients with their jewelry selections, particularly for engagement rings.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews for Leeds & Son Fine Jewelers is predominantly positive, with approximately 85% positive feedback, 10% neutral, and 5% negative sentiment. Customers frequently highlight the staff's friendliness, expertise, and the high quality of jewelry available.
Best Review:
One customer expressed great satisfaction with their experience at Leeds & Son, noting the warm greetings and exceptional knowledge displayed by staff members Christy and Brent. They highlighted the genuine care and professionalism shown throughout the process of purchasing a Rolex, making their expectations exceed their prior experiences with other retailers.
Worst Review:
A customer communicated disappointment regarding the service received during a phone inquiry, describing a lack of engagement and unhelpfulness from staff. They felt that the attitude had changed for the worse under new ownership and emphasized this as a negative aspect of their interaction.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Christy
- Brent
Positivity Score: 90%
Total Customer Feedback Reviewed: 313
Store Phone Number: 7605685266