Fast-Fix Jewelry and Watch Repairs, located in Irving, Texas, specializes in engagement ring creation and other jewelry services. Housed within the Irving Mall at 3700 Irving Mall #E-1A, the store offers a range of services including custom jewelry design, ring sizing, repairs, and watch battery replacements. Customers can enjoy the convenience of dropping off their pieces while they shop, typically receiving their repaired items same-day or next-day.
The store's operating hours facilitate easy visits:
- Monday to Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
The overall sentiment from online customer reviews appears mixed, with approximately 52% of the 65 reviews being positive, 23% neutral, and 25% negative. Many customers praise the knowledgeable service and quick turnaround times, especially for battery replacements and ring resizing. However, several reviews indicate dissatisfaction with customer service, such as delayed openings and unresponsiveness.
Best Review: A customer named Bob highlighted a positive experience where his watch battery replacement was completed quickly, and the staff provided exceptional service, cleaning the watch to restore its appearance.
Worst Review: Larry recounted a frustrating incident where after dropping off wedding rings for resizing, the store opened late, causing him to arrive late to his own wedding.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|------------------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Staff: Andy de Nobrega (Manager)