Monte Perkins Jewelry, located at 3329 W Rochelle Rd, Irving, TX 75062, operates under the expertise of Monte Perkins, a jeweler with significant experience in custom creations and repairs. This family-owned establishment is noted for its exceptional engagement ring design service, allowing couples to create unique pieces tailored to their preferences.
The shop provides various services focused on jewelry repairs and custom-making engagement rings, demonstrating a commitment to quality craftsmanship and personalized customer care. Many reviewers highlight the friendly and knowledgeable staff, contributing to a warm, welcoming atmosphere.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customer reviews predominantly reflect positive experiences, particularly praising the attentive service and skillful craftsmanship in customizing engagement rings. Some negative feedback centers on inconsistent operating hours and less favorable interactions in certain instances.
Best Review: Francesca appreciated the prompt and reliable service during the pandemic, noting that the staff provided an efficient curbside experience.
Worst Review: Ted felt that the service he received recently was disappointing, describing the owner as unpleasant and expressing frustration over irregular business hours.
| Opening Hours |
|------------------------|
| Sunday Closed |
| Monday Closed |
| Tuesday 11 am – 5 pm |
| Wednesday 11 am – 5 pm|
| Thursday 11 am – 5 pm |
| Friday 11 am – 5 pm |
| Saturday 9 am – 1 pm |
Staff: Monte Perkins
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 9722571646