Tilak Jewelers, located at 8300 N MacArthur Blvd, Suite 100, Irving, TX 75063, operates in Dallas County and has established itself as a prominent destination for those seeking engagement rings and fine jewelry. Recognized for its expertise in creating custom engagement rings from high-quality 22kt gold and diamond jewelry, Tilak Jewelers offers a product range tailored to the diverse tastes and preferences of its clientele.
Customers can expect a welcoming atmosphere complemented by knowledgeable staff who provide attentive service throughout the design and purchasing process. While reviews indicate a commitment to craftsmanship and a variety of styles, there are some concerns regarding customer service experiences, particularly related to responsiveness and the demeanor of certain staff members.
Operating hours are as follows:
- Monday: 11 AM – 7 PM
- Tuesday: Closed
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 7 PM
- Saturday: 11 AM – 7 PM
- Sunday: 11 AM – 6 PM
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 65%
Neutral sentiment: 20%
Negative sentiment: 15%
Best Review: A customer praised the wide variety of unique jewelry options and noted that the staff was friendly, highlighting their satisfaction with the service provided while shopping for an engagement ring.
Worst Review: A different customer expressed frustration over feeling unwelcomed and described the service as condescending, particularly noting the attitude of a staff member during their visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 716
Store Phone Number: 9725948252