Zales Jewelers, located at 3630 Irving Mall, Ste C15A, Irving, TX 75062, offers a comprehensive range of jewelry services, specializing in engagement ring creation and repair. With a focus on crafting unique engagement rings, they aim to deliver an extensive selection of designs that cater to various preferences and budgets. The jewelers are known to facilitate customization, ensuring that couples can create the perfect symbol of their love. Customers can also access repair services for previously purchased jewelry.

The store is situated within the Irving Mall, making it a convenient destination for those in Dallas County. The contact number for Zales Jewelers is (972) 252-8419. Operating hours are as follows:

| Day | Hours |
|-----------|-------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews reflects a mixed atmosphere regarding Zales Jewelers' service and quality. Positive sentiments account for approximately 34%, while negative feedback stands at around 62%, with the remaining 4% being neutral comments.

Best Review:
Brandon Wheeler praised the establishment for its exceptional customer service and knowledgeable sales staff, highlighting their dedication to ensuring a pleasant shopping experience.

Worst Review:
Angela Zamora expressed frustration with the staff's rudeness and lack of professionalism at the Irving Mall location, indicating a negative experience that overshadowed her visits.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.