Forever Diamonds is a distinguished jewelry store located in Massapequa, NY, renowned for its exceptional engagement ring creation and outstanding customer service. With a strong reputation built over 20 years, this family-owned business emphasizes creating unique, high-quality jewelry pieces tailored to client preferences. The knowledgeable staff, led by experienced gemologists, guide customers through the engagement ring selection process, offering custom designs that reflect personal styles and budgets. They also provide repair services on-site, ensuring a seamless customer experience.

Address: 5508 Sunrise Hwy, Massapequa, NY 11758
Phone: (516) 798-7700

Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: 10:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Customers frequently praise the personalized attention and honesty displayed by the staff. They highlight the welcoming atmosphere and the passion of the team in providing high-quality, well-priced jewelry. However, some reviewers have expressed concerns about unclear return policies and occasional experiences with dissatisfaction regarding product quality.

Best Review:
Michael noted the exceptional customer service received at Forever Diamonds, emphasizing how the staff offered personal attention, which helped him select a stunning engagement ring suitable for his budget.

Worst Review:
Chris shared a negative experience, stating concerns about the authenticity of jewelry purchased, feeling misled about the quality and price of an engagement ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff mentioned: Albert, Stan.