Roma and Sons Jewelry, Massapequa, NY

Roma and Sons Jewelry, located at 4222 Sunrise Hwy, Massapequa, NY, is a reputable jeweler known for its exceptional engagement ring creation and personalized service. With over 70 reviews, the majority highlight the professionalism and expertise of the staff, particularly the owner, Manny, who is noted for his honest approach and extensive knowledge in the jewelry business. Customers praise the welcoming atmosphere and personalized experiences, noting that the team can work with various budgets to create stunning pieces tailored to individual preferences.

Services offered at this establishment include custom engagement ring design, jewelry repair, and diamond appraisal, making it a comprehensive destination for all jewelry needs in Nassau County. Positive feedback emphasizes the quality of the jewelry, patient service, and reasonable pricing. However, a few negative reviews mention experiences related to specific transactions that did not meet customer expectations.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Opening Hours:**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: Closed
- Sunday: 10 AM - 6 PM

**Staff Mentioned:**
- Manny

Best Review:
Heather noted the honesty and respectfulness of the staff, particularly praising Manny's knowledge as an expert in gemology and his willingness to offer better prices than competitors.

Worst Review:
A customer expressed disappointment about a particular experience regarding a transaction that raised questions regarding service consistency.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.